Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,933 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,933 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1843) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1232 reviews)); "Extended working hours" ((in 332 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews))

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Concentrix

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,933 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.9

Senior management

3.8

Work/Life balance

3.8

Compensation and benefits

Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,933 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 31, 2026

Positive environment with supportive staff and fun activities

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Everything is good in this organisation and we like working here there is fun activities also happening here.All support staff are good behaviour.

Cons

All good in this organisation

5.0

Mar 31, 2026

Superb

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Everything is good in this organisation. All support staffs are good in behaviour. Some engagement activities also happen to maintain work with fun.

Cons

All good in this organisation.

5.0

Mar 31, 2026

Great customer interaction and improved communication skills

Advisor

Recommend

CEO approval

Business Outlook

Pros

It's Really Good for me as I connect with customers and help with their problems. It Enhances my communication skills for which I am glad.

Cons

Till now, I have not faced any kind of problems or Cons.

Viewing 73 - 75 of 2,933 Reviews

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Concentrix Advisor II, Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive environment with supportive staff and fun activities

Superb

Great customer interaction and improved communication skills

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