Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
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Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
5.0
Sep 19, 2024

Best company

Recommend
CEO approval
Business Outlook

Pros

I have been working for a year so far at concentrix, and can not wait for many more years!

Cons

No cons for this company!

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Concentrix Response
1y
We really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. However, we are always looking for ways to improve for our game changers all across the globe, so thank you again for the review.
5.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The leaders are very helpful

Cons

The tramsportation are very bad

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Concentrix Response
1y
We appreciate you taking time out of your day to share your thoughts about your time at Concentrix. We’re always working hard to build something special here, and we’re sorry your experience didn’t match up. Hopefully, we can make your experience at Concentrix better while you're here. Again, thank you for your feedback.
4.0
Aug 25, 2024

Experience So Far

Recommend
CEO approval
Business Outlook

Pros

You will learn a lot from company

Cons

Would have been nice if WFH setup was still possible

Viewing 76 - 78 of 371 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.