Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
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Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
5.0
Jul 25, 2024

Fun

Recommend
CEO approval
Business Outlook

Pros

They pay on time and they are really professional

Cons

No growing opportunities within the company

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Concentrix Response
1y
We value professionalism here at Concentrix so we're glad you see that as a pro of being on the team. We also value career growth, which is why we have our Concentrix University page which was created for all game changers to learn and develop. We hope you can check it out when you get a chance! Thanks for the review!
5.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I'm very thankful for the opportunity to work with cnx, for my 1 yr experience with cnx was very challenging and so much fun at the same time, people are friendly,environment are healthy as well, they help me to grow my career and experience and still counting for more things to learn thank you cnx G5

Cons

my downsides is just when it comes to transportation because it too much expensive for me the amount of 164 back and forth.

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Concentrix Response
1y
We appreciate you taking the time to share your positive experience, as well as the things that should be improved. Thank you!
4.0
Jul 21, 2024
Recommend
CEO approval
Business Outlook

Pros

One of the reasons I stay is that the people I’m surrounded with. It’s a lot of fun working with them.

Cons

One of the downsides is the pay change it didn’t grow that much. And that’s one of the reason why my colleagues didn’t stay longer on the company because they got better offer on the other company when it comes to salary rather than staying.

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Concentrix Response
1y
Thank you for the 4-star review! We hope you feel comfortable to continue sharing feedback throughout your career at Concentrix so that we can grow with you.
Viewing 88 - 90 of 371 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.