Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
avatar

Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
1.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good teammates and decent management

Cons

Everything else besides the people you work with

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Concentrix Response
5mo
Thank you for sharing your experience, even though it wasn’t a positive one. We want to learn from all feedback and use it to grow as a company. We're sorry to hear you didn’t feel the support or environment you were hoping for. Our door is always open — if you'd like to talk, we’re here to listen.
5.0
Jan 16, 2026

AOS

Recommend
CEO approval
Business Outlook

Pros

advantages, benefits, or positive arguments for something

Cons

used to help make a balanced decision by considering the positive and negative aspects before coming to a conclusion

Viewing 16 - 18 of 371 Reviews

Glassdoor has 57,487 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.