Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
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Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
4.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work in starting here

Cons

Less salary as compared to world

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Concentrix Response
1mo
Thank you for your positive review! We're thrilled to hear you have enjoyed [specific aspect] and found our company culture rewarding. We strive to maintain such standards and appreciate your contribution to our team. Keep up the great work!
3.0
Jan 28, 2026

Not bad

Recommend
CEO approval
Business Outlook

Pros

Good salary and transportation friendly team

Cons

Bad leaders the shifts times is hard and overworked

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Concentrix Response
1mo
Thanks for sharing your thoughts with us. That’s not what we're aiming to hear, but please know we’re always going to listen because when it comes down to it, that’s how we learn and improve. We think we have something pretty special at Concentrix and we've gotten here by being open to change. So, thanks for your feedback. We’re definitely down to switch things up.
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment clear rules good facilities

Cons

low salaries useless trainings long shifts

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Concentrix Response
5mo
We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!
Viewing 13 - 15 of 371 Reviews

Glassdoor has 57,487 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.