Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.5 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries and benefits at Concentrix .

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5495) , Team Leader (1840) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"i work from home that whay is good" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1134 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1119 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 834 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2963 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2026 reviews)); "Low pay and quite stressful" ((in 1234 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews)); "Extended working hours" ((in 327 reviews))

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Concentrix

Concentrix Operations Manager reviews

4.5

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

96% approve of CEO

91% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.4

Senior management

4.2

Work/Life balance

4.1

Compensation and benefits

Manager, Operations employees have rated Concentrix with 4.5 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

612 reviews

4.0

Oct 3, 2025

CNX Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You are given the freedom along with the support to run the business as needed. You are able to lean on your resources like HR, Site Directors, TA, Training, Quality Assurance for additional help. You have a pretty routine work week but fires can and will happen you just have to role with the punches and continue to keep the business running. Its a very great role that really teaches you every aspect of how a call center is ran

Cons

The company itself is a 24/7 business so there are times where you can get calls in the middle of the night and will be expected to assist. The constant meetings and client escalations can take a toll at times.

5.0

Oct 2, 2025

19 going for 20

Operations manager

Recommend

CEO approval

Business Outlook

Pros

People stay because of people. Culture is one of the company's strong suit putting people first in its priority

Cons

Think tanks could furhter be utilized to speeed up tech infusion

5.0

Sep 30, 2025

You rock

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, good management greay people

Cons

Could not think of any consequence as of the moment

Concentrix Response

8mo

Thank you for the short and sweet Glassdoor review. Appreciate it!

Viewing 16 - 18 of 612 Reviews

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Concentrix Operations Manager reviews

Ratings by category

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CNX Operations Manager

19 going for 20

You rock

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