Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.5 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries and benefits at Concentrix .

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5495) , Team Leader (1840) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"i work from home that whay is good" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1134 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1119 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 834 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2963 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2026 reviews)); "Low pay and quite stressful" ((in 1234 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews)); "Extended working hours" ((in 327 reviews))

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Concentrix

Concentrix Operations Manager reviews

4.5

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

96% approve of CEO

91% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.4

Senior management

4.2

Work/Life balance

4.1

Compensation and benefits

Manager, Operations employees have rated Concentrix with 4.5 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

612 reviews

5.0

Sep 26, 2025

Great place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, great work environment.

Cons

There’s none for the moment

5.0

Sep 25, 2025

CNX

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Engagement Proximity Annual appraisal Coaching & development

Cons

Complex account Retirement HMO Incentive

5.0

Sep 17, 2025

15 YEARS AND COUNTING

Operations manager

Recommend

CEO approval

Business Outlook

Pros

*I had the fortune to avail the 5 years retirement clause when I signed my contract with Concentrix (formerly Convergys). *Career growth is based on meritocracy and they invest a lot on development of soft and hard skills which helped me develop an exceptional range of skills required to climb up the career ladder. *Concentrix offers competitive salaries, a stable income, and attractive benefits packages (health insurance, bonuses, etc.), which have significantly contributed to the financial stability of many families. In my 15 years with the company, it has never happened that the salary was delayed.

Cons

One of the big concerns this year was the health insurance coverage from iCare which has proven to be challenging to a lot of gamechangers.

Viewing 19 - 21 of 612 Reviews

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Concentrix Operations Manager reviews

Ratings by category

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Great place to work

CNX

15 YEARS AND COUNTING

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