Concentrix reviews

The pay was not adequate compared to amount of work demanded, The Metrics system is an absolute out of reach goal that concentrix/CenterWell Pharmacy would micromanage to meet. The micromanagement alone is stressful especially if you had children at home, your were to be on camera the entire time from login to logout. If a cell phone was detected on camera you faced a write up, if your child just simply walked by and was on camera you were wrote up, the break and lunch time you were allotted were not nearly enough time. As expected back to back calls, zero time to collect yourself between calls. Outgoing calls that 98% of customers on the other line were sick of being called MULTIPLE TIMES DAILY. It is a job that will mentally drain you each day that it physically wears you down. It takes such a toll on your life that there is truly ZERO work and home life balance that they try to say they accomplish. If you are single or at least without children at home this job may suit you, if not I strongly recommend looking else where for work.

Can be fired with no warning, no exit interview, no exit aperwork Pay only increases when promoted,if promoted No professional development Lack of communication about changes Slow career ladder progression Lies about promotions or advancing Some Management can't coach Quality has no root cause experience HR does not have your back Gossip central No respect up and down the chain Many many more reasons Right off the back I was excited to work at Concentrix. That quickly went away when my trainer started lying on me,attaching my character and being extremely judgmental. I successfully completed my first round of training and nesting which was paid, made it on to the production floor and LOVED working for them. My team lead was wonderful and supportive as were the coaches and managers. I honestly couldn't have asked for a better at home job. I was striving to make it a career. I finished one project and moved to another. I was placed back in with the same trainer that didn't like me and apparently she felt I was gunning for her job. Next thing you know she's down talking me to trainees at my level like we're in High school and saying untrue things about me. I email Hr and Management and ask for my training class to be changed and I was told they would look into it. Well next thing you know the trainer calls me and with her "manager" on the line and says she was terminating me. I asked why and she proceeded to lie and yell and down talk me. Then had the nerve to say You're a very great person and you can advance...Uhhh how? you got me terminated all because you didn't like me. Next thing you know (later that day) I have coworkers saying she told them on a recorded class. I didn't like her and I know how to lie and get someone terminated. I emailed HR and another manager asking for help and I was ignored. Horrible childish company when this is allowed.