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      Concentrix

      Engaged Employer

      Concentrix Advisor II, Technical Support reviews

      4.0

      83% would recommend to a friend

      (2,932 total reviews)
      avatar

      Chris Caldwell

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,932 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 1, 2026

      Only suitable for fresh graduates

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Working at standard central hubs (like KL Sentral) provides easy access to public transport, saving commuting time and reducing daily transportation costs. - The shift schedules are typically regular daytime or stable rotational hours, allowing for a healthy personal routine and regular gym or fitness schedules. - Even though you directly support the Vietnamese market, you work within a massive international BPO environment alongside Malaysian, Chinese, and other regional teams.

      Cons

      - Calls, chats, or tickets are regularly recorded and audited by Quality Assurance (QA). Even a minor process deviation can directly impact your monthly performance bonus. - Whether you are in customer service or technical support, the types of issues and queries eventually become repetitive. Handling dozens of cases a day while remaining glued to your desk can quickly lead to mental fatigue and monotony. - During peak seasons (such as new product launches or major software updates), the queue can become relentless. Facing non-stop incoming contacts with zero breathing room during a shift is a major source of burnout. - Poor Employee Benefits

      avatar
      Concentrix Response
      2w
      Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
      1.0
      May 28, 2026

      De fugir!

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perto do metro e boas instalações

      Cons

      Erros constantes no ordenado. Ambiente de trabalho tóxico = alta rotatividade. Exigem muito, mas dão muito pouco, seja em termos de apoio, seja de ordenado.

      Viewing 22 - 24 of 2,932 Reviews
      Related searches: Concentrix Advisor II, Technical Support jobs | Concentrix Advisor II, Technical Support salaries | Concentrix benefits | Concentrix interviews
      Concentrix reviewsConcentrix Advisor II, Technical Support reviews

      Glassdoor has 57,496 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.