Is Concentrix a good company to work for as a Senior Representative Operations?

Senior Representative Operations professionals working at Concentrix have rated their employer with 4.4 out of 5 stars in 549 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Senior Representative Operations Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Senior Representative Operations interview questions at Concentrix .

Does Concentrix pay Senior Representative Operations employees well?

Senior Representative Operations professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 549 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Senior Representative Operations salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

Concentrix Senior Representative Operations reviews

4.4

91% would recommend to a friend

(549 total reviews)

Chris Caldwell

93% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (549 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Senior Representative, Operations employees have rated Concentrix with 4.4 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Senior Representative, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Senior Representative, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

549 reviews

5.0

Jun 1, 2026

Great learning environment but workload can be heavy

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunities and skill development. * Helpful trainers and team leaders. * Exposure to global clients and processes. * Clear communication and structured training programs.

Cons

Workload may increase during peak periods. * Shift timings may not suit everyone, especially in global processes.

4.0

Jun 1, 2026

Flexible work environment with good training and management

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Flexibility Good training program Listen feedback Safety Good management

Cons

Dress code Food Maintenance N/a N/a

2.0

Jun 1, 2026

Toxic environment with poor pay and no support

Senior representative operations

Recommend

CEO approval

Business Outlook

Pros

there is no pros, only cons

Cons

toxic environment no care for employee mental state poor pay for the work you do

Viewing 25 - 27 of 549 Reviews

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Concentrix Senior Representative Operations reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great learning environment but workload can be heavy

Flexible work environment with good training and management

Toxic environment with poor pay and no support

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