Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1844) , Agente De Atendimento (1632) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1288) , Advisor (959) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (638) , Technical Support (622) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 897 reviews)); "Good and very good environment" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2958 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2073 reviews)); "The pay is low and not enough for inflation" ((in 1225 reviews)); "Bad managers or team leaders" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Nov 23, 2015

Hopeless company. Bad Management.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Non as of such. It was far better as IBM Daksh. Even the toilet paper was missing on World Paper Day. 'DU Telecom' was a very nice process. After Concentrix took over IBM Daksh, Process got ramp down within a yr. Simply WOW!!

Cons

Hopeless company. Very bad management. The higher level only thinks of their own profit & not for their employees. All they know is playing Table Tennis the whole day. Looks like they get paid to play Table Tennis.

1.0

Nov 7, 2015

Terrible place to work!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I thought a lot but couldnt find anything.

Cons

Unprofessional managers and staff. I was working for Microsoft contract and it was literally the worst place to work ever! The computers were from 1990's. some people cant even speak english properly. Very low salary. I would rather to work as a cleaner but I will never ever work in that company again.

1.0

Oct 23, 2015

not a professional workplace

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

You get to work from home

Cons

The trainer/sup was very unprofessional and we were force to sit there and listen to him rant on about this personal life and about his boyfriend. The training material and reference guides are very vage, not very helpful with doing the actual job. And they play with your pay, I have yet to receive the pay for the full hours that I worked. And there is no way to communicate with anyone about this issue by phone only by email and no one never replies to your emails.

Viewing 289 - 291 of 44,682 Reviews

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