Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,932 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,932 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,932 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,932 reviews)

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,932 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Apr 20, 2018

Good place to start a career!

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Multicultural environment with a lot of career progression opportunities. New building, facilities are very good. Belfast is also a great place to live, just the right size.

Cons

Schedules can be tough on some projects, with very early working hours (6-7am); After a year tasks can get repetitive, sometimes you can change between projects for this reason

2.0

Apr 12, 2018

A classic hamsterwheel

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

A good opportunity to try and live in another country and it pays the bills.

Cons

Extremely repetitive. Extreme on team competition, fostered by management, making people quit quickly and generally destroying team spirit. Only a good place if you're an IT-guy.

3.0

Mar 27, 2018

A chance to learn something new.

Advisor

Recommend

CEO approval

Business Outlook

Pros

It truly was a chance to learn insurance reimbursement but the processing part of the job was not made clear to me. Nor was the support available when questions arose.

Cons

Stressful enviornment. Scheduling system is a bit overrated, get rid of it

Viewing 2911 - 2913 of 2,932 Reviews

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Jobs at Concentrix

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Concentrix

Concentrix Advisor II, Technical Support reviews

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Good place to start a career!

A classic hamsterwheel

A chance to learn something new.

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