Is Concentrix a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Concentrix have rated their employer with 3.1 out of 5 stars in 176 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Tech Support Analyst Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Concentrix .

Does Concentrix pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Concentrix with 3.3 out of 5 stars based on 176 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Concentrix.

How happy are Tech Support Analyst professionals working at Concentrix?

63% of Tech Support Analyst employees at Concentrix would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Tech Support Analyst professionals have also rated Concentrix with a 3.2 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1843) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1232 reviews)); "Extended working hours" ((in 332 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews))

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Concentrix

Concentrix Tech Support Analyst reviews

3.1

63% would recommend to a friend

(176 total reviews)

Chris Caldwell

73% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Analyst employees have rated Concentrix with 3.1 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

176 reviews

4.0

Jun 11, 2025

Tech support

Recommend

CEO approval

Business Outlook

Pros

Friendly team, understanding supervisors Good hours

Cons

Very fast paced, not enough training/practice

4.0

Apr 15, 2025

good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

good culture. good work. no travel. work life balance

Cons

management is not that good

Concentrix Response

Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.

1.0

Apr 5, 2025

Worst company

Tech support

Recommend

CEO approval

Business Outlook

Pros

More money and blah blah

Cons

They don’t care about their employees. And they don’t take responsibility for anything. They will shove you under the bus just for their own benefit. It’s all about the company and never the employees.

Viewing 19 - 21 of 176 Reviews

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Jobs at Concentrix

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Concentrix Tech Support Analyst reviews

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