Concentrix Tech Support reviews

2.8

42% would recommend to a friend

(153 total reviews)
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Chris Caldwell

59% approve of CEO

36% positive business outlook

Tech Support employees have rated Concentrix with 2.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Tech Support professionals have an average working experience there. Concentrix is rated 27% below average by Tech Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

153 reviews
5.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work enviroment, good salary, great staff

Cons

it is difficul to get a better job position once you're in it

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Concentrix Response
1y
Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.
5.0
Oct 20, 2024

Work environment

Recommend
CEO approval
Business Outlook

Pros

great place to work with employees

Cons

Customer issues are a bit off the book

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Concentrix Response
1y
We really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. However, we are always looking for ways to improve for our game changers all across the globe, so thank you again for the review.
1.0
Oct 16, 2024

Worst Job Ever

Recommend
CEO approval
Business Outlook

Pros

Work from home is nice

Cons

Not enough time between calls, little support from Tier 2 and TLs.

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Concentrix Response
1y
Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied. At Concentrix, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves, and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.
Viewing 28 - 30 of 153 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.