Concentrix Tech Support reviews

2.8

42% would recommend to a friend

(153 total reviews)
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Chris Caldwell

59% approve of CEO

36% positive business outlook

Tech Support employees have rated Concentrix with 2.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Tech Support professionals have an average working experience there. Concentrix is rated 27% below average by Tech Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

153 reviews
3.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Pretty average, got paid a decent amount

Cons

No room to grow, hours weren't great

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Concentrix Response
1y
That’s not what we're aiming to hear, but please know we’re always going to listen because when it comes down to it, that’s how we learn and improve. We think we have something pretty special at Concentrix and we've gotten here by being open to change. So, thanks for your feedback. We’re definitely down to switch things up.
1.0
Sep 15, 2024

Rip off company

Recommend
CEO approval
Business Outlook

Pros

Remote position with various contractors.

Cons

Company steals from employees. Always manages to "forget" to add PTO & then when leaving denies accumulated PTO. Had a class action against them for wage theft.

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Concentrix Response
1y
Thank you for taking the time to leave us this important feedback. Understand that we want everyone, all our game-changers, to feel that their compensation reflects the hard work that they’ve done and the impact that they’ve made. We’re sorry to hear about your disappointments with the processing of your exit, but we can assure you that we always follow the law and provide all compensation that is due. As a result, we’ll be escalating your information for proper investigation and any appropriate follow-up that may be deemed necessary. We’re proud to offer game changers competitive PTO benefits, and we’re always reimagining new ways to show how much we value our teams. So, we appreciate your feedback.
2.0
Sep 9, 2024

It's not really tech support

Recommend
CEO approval
Business Outlook

Pros

friendly atmosphere and good schedules

Cons

pay is way too low and there is not enough training

Viewing 31 - 33 of 153 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.