Concentrix Tech Support reviews

2.8

42% would recommend to a friend

(153 total reviews)
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Chris Caldwell

59% approve of CEO

36% positive business outlook

Tech Support employees have rated Concentrix with 2.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Tech Support professionals have an average working experience there. Concentrix is rated 27% below average by Tech Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

153 reviews
1.0
Sep 6, 2024

Tech support

Recommend
CEO approval
Business Outlook

Pros

Nothing much to say as pro

Cons

Management and their useless policies which doesn't help employess and dump customer especially Avalon project

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Concentrix Response
1y
Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied. At Concentrix, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves, and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.
3.0
Aug 24, 2024

Okay to start a career

Recommend
CEO approval
Business Outlook

Pros

Pays on time. Fair pay based on market

Cons

Micro management. No of leaves in a year

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Concentrix Response
1y
Thank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix so that we can grow with you.
5.0
Aug 22, 2024

The Best Company

Recommend
CEO approval
Business Outlook

Pros

Amazing Employee perks, transport , medical aid (Dr.s only) APQ points for Takealot Shift swops, friendly management Growth possible

Cons

no salary increase when upskilled

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Concentrix Response
1y
Hi there! Thank you so much for sharing your experience at Concentrix! We’re thrilled to hear that you love our employee perks, like transportation and medical aid options, as well as the awesome APQ points for Takealot. It’s fantastic to know that you find our management team both friendly and supportive, and that you see plenty of growth opportunities within the company! We truly appreciate your thoughts on salary increases linked to upskilling. Your feedback is super important to us, and we’re always on the lookout for ways to enhance our policies so that everyone feels recognized for their hard work and development. Be sure to check out our internal systems like Workday, where you can align your career goals with our CNX university certifications and explore some amazing job opportunities! Thank you for your positive suggestions to management. We’re committed to maintaining the high standards we set for ourselves! We’re so glad to have you as part of our team! Warm regards, The Concentrix Team
Viewing 34 - 36 of 153 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.