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      Concentrix

      Engaged Employer

      Concentrix Tech Support reviews

      2.8

      42% would recommend to a friend

      (153 total reviews)
      avatar

      Chris Caldwell

      59% approve of CEO

      36% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Senior management

      3.1

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      Tech Support employees have rated Concentrix with 2.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Tech Support professionals have an average working experience there. Concentrix is rated 27% below average by Tech Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      153 reviews
      4.0
      Jun 27, 2024

      Tech Support

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team and good management.

      Cons

      Don't have any complaints for my time here.

      avatar
      Concentrix Response
      2y
      Thank you for your review! We're happy you were once part of our team and we wish you all the best in your future endeavors!
      5.0
      Jun 23, 2024

      Good company

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career Growth Opportunities: Concentrix provides extensive training and development programs, which can help employees advance their careers within the company. Global Presence: With offices in various countries, Concentrix offers opportunities for international assignments and exposure to diverse cultures. Diverse Work Environment: The company is known for its inclusive culture, promoting diversity and equal opportunities for all employees. Employee Benefits: Concentrix typically offers comprehensive benefits packages, including health insurance, retirement plans, and paid time off. Work-Life Balance: Many employees appreciate the company's focus on maintaining a healthy work-life balance, with options for remote work and flexible schedules in some positions. Recognition Programs: The company has initiatives to recognize and reward outstanding employee performance, fostering a motivating and positive work environment.

      Cons

      High-Stress Environment: Some roles, especially those involving customer service and technical support, can be high-stress due to demanding performance metrics and challenging customer interactions. Workload and Hours: Depending on the role and location, employees may face long hours and high workloads, leading to potential burnout. Job Security: In certain regions or departments, there may be concerns about job security due to restructuring or shifting business priorities. Limited Advancement: While there are growth opportunities, some employees may feel that career advancement is limited or that promotions are slow to come by. Management Quality: Experiences with management can vary significantly, with some employees reporting inconsistent or ineffective leadership

      avatar
      Concentrix Response
      2y
      Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time! It means so much to us.
      Viewing 43 - 45 of 153 Reviews
      Related searches: Concentrix Tech Support jobs | Concentrix Tech Support salaries | Concentrix benefits | Concentrix Tech Support interviews
      Concentrix reviewsConcentrix Tech Support reviews

      Glassdoor has 57,526 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.