Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (277) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 636 reviews)); "The pay was good and the trainer was the best." ((in 501 reviews)); "Flexible and good work life balance" ((in 448 reviews)); "The people are great and I would very much like to work with many of them again." ((in 348 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 632 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 405 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 235 reviews)); "Managers do what they want and hire who they want." ((in 194 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 135 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Jun 18, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People who work here are competent and professional

Cons

Leadership, specifically the CEO, does not care about people.

2.0

Jun 9, 2018

Constant turmoil; rare recognition/reward for hard work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

on the ground level of company evolution.

Cons

Company fails to recognize the few “perks” non-call center employees have such as working remotely. Middle management is disorganized and the right hand rarely knows what the left is doing. Most teams work in solos and do not understand departments as a whole. There is no consistency in how we should approach externals customers when we have multiple contracts with them. The one reward we had - to work from home is being taken away. Somehow, upper management thinks I can interact with my teammates (who are in India) more effectively by starting my day in an office at 8 am, instead of the 5 am time I am willing to do when I can walk across the house to my office to interact with my managers. For a company that wants to be considered innovators, I think we may be a little off. We’re higher people in forever cities AND HAVE NO OFFICE SPACE FOR THE PEOPLE WE HIRE. There’s something seriously wrong here.

4.0

May 30, 2018

Depends on how you approach difficult situations.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Consistent pay, with real bonus potential. Set schedule, paid training. Most customers were a joy to talk with.

Cons

Company had very high, sometimes seemingly impossible to reach, productivity expectations. Some customers were extremely difficult to work with.

Viewing 373 - 375 of 10,210 Reviews

Jobs at Conduent

Benefits Call Center Representative

Remote - Customer Service Representative

Remote Retirement Benefits Representative