Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 646 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 451 reviews)); "The people are great and I would very much like to work with many of them again." ((in 345 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 293 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 651 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 414 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 233 reviews)); "Most managers are just horrible managers" ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

43% would recommend to a friend

(10,213 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jun 2, 2017

Management is horrible it's all about favorites and everyone acts like they're in high school

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Some very nice people and clients pay is ok nice building some staff is very hardworking and willing to help you if you need it.

Cons

Management is horrible and also the training is pretty bad as well need to spend more time actually training employees

2.0

Jun 1, 2017

Remote Tech Support

Remote support tech rst

Recommend

CEO approval

Business Outlook

Pros

Work from home Paid training Computer sent from company for work use

Cons

Expensive, high deductible health insurance Hit the numbers on customer surveys or get talked down to, then term'd Angry, unreasonable customers decide your fate Staff seems to have lost the will to thrive

1.0

May 19, 2017

Disappointing

Associate

Recommend

CEO approval

Business Outlook

Pros

I get to work with some great people, the work environment is pretty casual, and the hours are somewhat flexible.

Cons

This company has a history of not treating its employees well and putting shareholders first. Just this year alone: 1) Bonuses were even lower than last year (mine was less than 40% of what set as an expectation when hired), nonexistent for others. 2) Nationwide office relocations are announced to cheaper locations that are no longer downtown and far out of the way for some who commute. 3) No pay raises. 3) The 401k plan has cut benefits by over 40%: match amounts have been reduced from 5% biweekly to 3% annually. From what I've heard, more drastic cuts to benefits are expected soon. The CEO uses empty words about "investing in the people" while announcing goals to cut $400 million this year alone.

Viewing 433 - 435 of 10,213 Reviews

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