Question 1

Is Conduent a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Conduent have rated their employer with 2.7 out of 5 stars in 1,387 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Conduent.

Question 2

Does Conduent pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Conduent with 2.4 out of 5 stars based on 1,387 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Conduent.

Question 3

How happy are Customer Service (CSR) professionals working at Conduent?

Accepted Answer

29% of Customer Service (CSR) employees at Conduent would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Customer Service (CSR) professionals have also rated Conduent with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Conduent?

Accepted Answer

Customer Service Representative (1153), Customer Service Representative (CSR) (278), Business Analyst (168), Senior Software Engineer (142), Software Engineer (121), Customer Experience Associate (119), Analyst (117), Technical Support (114), Customer Service Associate (98), Manager (93), Call Center Representative (85), Transaction Processor (84), Associate (83), Customer Service (81), Project Manager (81)

Question 5

What are the pros of working at Conduent according to real employee reviews?

Accepted Answer

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 647 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Flexible and good work life balance" ((in 437 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 352 reviews)); "Good work environment and people" ((in 161 reviews))

Question 6

What are the cons of working at Conduent according to real employee reviews?

Accepted Answer

"Management is poor and company does not pay enough for what is expected of reps" ((in 633 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 400 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 238 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 140 reviews))

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Flexible work environment but poor management decisions

Toxic environment with poor training and biased management

Poor training and inconsistent supervision in remote role

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