Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (119) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 647 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Flexible and good work life balance" ((in 437 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 352 reviews)); "Good work environment and people" ((in 161 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 633 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 400 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 238 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 140 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,224 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jun 28, 2017

Good luck giving a customer what they NEED.

Bgco specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is ok. You can live on it, but after 6 months they WILL drop you off contract. I feel I actually learned a lot about people, business and overall myself as well. I always look to leave something better than I found it, and this was unfixable. I am trying to find pros...but the way the customer is set up to get screwed and fail...it's hard.

Cons

Where do I start. Anyone that has worked here and has ACTUALLY TRIED to move up in the company knows it's not gonna happen immediately. Even the supervisors have their hands tied when it comes to getting somewhere. It is impossible to TRULY give "excellent customer service" and in my time there I had many people say that I did great, but the COMPANY (client) will not allow us to actually help due to all the changing rules and regulations. Training will NOT help you, nor will most of the so called floor support...(which I was accepted for, but after a month was never used in that capacity..) even though my scores were above average and my attendance was PERFECT for 6 months.

3.0

Jun 28, 2017

Has the potential to get better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New large company with start-up feel. Started in 2017 with large financial backing from Xerox split. Has the potential to be a great company with course correction and organizational changes. It seems management is motivated in trying to fix organizational disconnect and inconsistency, but it's slow reaching across the entire company.

Cons

Recent organizational changes, layoffs, low retention. Executives leaving in droves, leading to lack of clear and consistent direction. No raises, elimination of bonus program. Benefits have decreased (and require you to supplement with additional plans) while costs have increased. No 401k company match unless you're employed with the company through the end of the year. The different divisions in Conduent (and previously in Xerox Services) have been operating in silos. The culture and employee engagement across the company is inconsistent. No career planning or transparent succession plans to retain employees or promote within. No movement in management creates a ceiling, blocking upward advancement.

1.0

Jun 24, 2017

Bad employer

Call center representative

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck other than that just horrible

Cons

Hours and you will be told one thing at interview and then find your permanent hours are not what was promised. Call center with very high turnover.

Viewing 712 - 714 of 10,224 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Call Center Agent - Travel Benefits

Remote Healthcare Call Center Representative

Remote Retirement Benefits Representative

Remote Fraud Call Center Representative - Puerto Rico

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good luck giving a customer what they NEED.

Has the potential to get better

Bad employer

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