Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (115) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 634 reviews)); "The pay was good and the trainer was the best." ((in 492 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 441 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 348 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 284 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 650 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 394 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 222 reviews)); "Most managers are just horrible managers" ((in 195 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 143 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jan 7, 2019

Company is a mess - Somerset Office has HUGE TURNOVER!! DO NOT WORK HERE!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice employees - I have made a lot of friends. Free coffee & tea all day.

Cons

Everything is broken, starting with upper management. Little workspace, no supplies, inexperienced supervisors, poor/no tech support, broken equipment, poor training, huge ongoing turnover, like working in a third world country. Can't wait to get out.

1.0

Nov 29, 2018

Poor Management and high staff turnover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Multicultural environment with good facilities.

Cons

Targets are unachievable with the current business models. Preferential treatment is given to friend of management, other staff are not supported and are often let go with no notice. Most notably ringing you the morning of your shift and revoking your access to the building. They have constant training for new hires yet none of these make it past the 6 month mark where they could become contracted employees.

1.0

Oct 6, 2018

Austin, TX

Technology analyst

Recommend

CEO approval

Business Outlook

Pros

Decent Pay. There is no other benefit to this company. Understand, I don't mean my job.. I do mean the company as a whole.

Cons

Everything! No work/life balance. Contractor/Full Time Employee hybrid environment issues. Racist Supervisors, careless HR department. Violates Best Practices and Compliance laws on several levels while handling public information for State and Federal projects. Can't keep and has no desire to find ways to keep valuable loyal employees. Supervisor is clueless and directly harasses the staff daily making Racial slurs and commentary.

Viewing 97 - 99 of 10,199 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Vereinigte Staaten von Amerika

$75K - $97K /yr

(Employer provided)

View job

Call Center Agent - Travel Benefits

Call Center Agent - Travel Benefits

Information Security Engineer I

Vereinigte Staaten von Amerika

$69K - $90K /yr

(Employer provided)

View job