Conduent reviews

3.0

43% would recommend to a friend

(10,203 total reviews)
avatar

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,203 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Dec 27, 2018

Technical Support

Recommend
CEO approval
Business Outlook

Pros

You will get a paycheck

Cons

The management is mostly horrible The pay doesn't come close to compensating you for the stressful nature of the job The technology to do the job is sorely lacking. One would think a company focused on providing technical support would use technology that is not constantly crashing, but one would be wrong. Fix your network, Conduent! Your VPN system is horrible! That Apple allows this company to provide technical support for them is astonishing! The training is insufficient and often contrary to what is actually going on on the live calls I have been here less than a year and have had 3 supervisors, each with their own way of doing things which was usually the complete opposite of what was taught during training.

2.0
Dec 14, 2018

Quality/Sales/Supervisor

Recommend
CEO approval
Business Outlook

Pros

work from home comfort, no commute, no overnight hours

Cons

Took bonus away from top performers and gave everyone a $2/hr raise. Moral dropped and top performers lost a minimum of 8-10k annually. Performance does not matter, as everyone makes the same whether they work hard or not. Quality does monitors, finds violations, reports them, and nothing is done. Sales dept is allowed to continuously break "zero tolerance" rules, with no repercussions. Client has no idea this is allowed and your job is in danger if you mention telling them. Recruiting was forced to hire people with a pulse, even those with significant theft/fraud felony backgrounds. These people are handling sensitive financial information. Very dangerous. If you aren't a core employee you get used and abused due to business "demand" told than you so much and then get stuck back on phones when they are through using you.

Viewing 235 - 237 of 10,203 Reviews

Glassdoor has 11,508 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.