Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"The pay was good and the trainer was the best." ((in 496 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 442 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 354 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 286 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 637 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 409 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 219 reviews)); "Managers do what they want and hire who they want." ((in 198 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,202 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Oct 31, 2018

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Looking to become a leader as a digital interactions company

Cons

Communication, work/life balance, inflexibility for working from home, upper management out of touch with majority of workforce, changes to procedures without communication or thinking it all through, little to no employee recognition

1.0

Oct 23, 2018

A rollover coaster of toxicity.

Technical analyst

Recommend

CEO approval

Business Outlook

Pros

I learned skilled which made me valuable to better employers. If you are currently stuck there I recommend using it as resume padding but get out before you get stuck there for 5 years like I did.

Cons

No flexibility, culture and morale is non-existent. I was there for 5 years and worked my way up to a Senior Specialist/Technical Analyst and was still being paid 10% less than entry level Customer Service Agents down the street. Promotions do not necessarily come with raises unless you have connections. I have witnessed constant harassment towards lower level employees from their management. Such as, personal insults and tearing people down, (not referring to professional feedback) mocking people’s appearance, telling women not think with their “emotions” or that they need to “toughen up.”

1.0

Oct 22, 2018

They asked us to write positive reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can't think of much. Management is terrible, and the problem goes all the way to the top. I have yet to meet anyone who doesn't feel completely disrespected and dehumanized by the company. There are so many neglected employees leaving bad reviews that they went around and asked us to write positive reviews so that maybe we could hire new talent.

Cons

Non competitive pay. Terrible benefits. Awful management.

Viewing 241 - 243 of 10,202 Reviews

Jobs at Conduent

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Call Center Agent - Travel Benefits

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Conduent

Conduent reviews

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Ratings by demographic groups

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Business analyst

A rollover coaster of toxicity.

They asked us to write positive reviews

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