Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Mar 23, 2021

All is fine

Senior rpa developer

Recommend

CEO approval

Business Outlook

Pros

Lots to take for joining global company

Cons

Could be salary is still a guess

4.0

Mar 22, 2021

Great benefits and company culture

Sales administrator

Recommend

CEO approval

Business Outlook

Pros

Great benefits including a generous company pension Full pay when needed to take sickness leave - up to 6 months Prospects if willing to move or to longer commuting Excellent HR policies and engagement Strong company values Good and extensive internal training Yearly payrise

Cons

Very low pay for office jobs and warehouse - lower than the market Limited prospect to progress if unwilling to move or longer commutes (which tended to leave mothers and people who couldn't drive a bit stuck) No (or extremely rare) investment in employee training outside of what the company would provide - sales people would go through long and tough leadership training which they couldn't then use to progress elsewhere Management very male-heavy on Service Centres (they'd manage warehouse, couriers and office staff) Very often staff were overworked due to long hours, excessive workload or because the teams were short of staff.

4.0

Mar 21, 2021

Good starting job, room for growth if willing to put in the time and work

Inside sales executive

Recommend

CEO approval

Business Outlook

Pros

Good training, and above average pay for starting sales job.

Cons

Can be tough daily KPI's, and cannot always control results. Luck based off of the territory given, commission not always based off of your work, or controllable factors. Poor reps can max out commission, while others make little.

Viewing 319 - 321 of 4,096 Reviews

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