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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
2.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee benefits such as snacks, shuttle buses (initiatives by top management) are undeniably good

Cons

A company that is incredibly uninterested in improving itself through employee’s suggestions as HR is very closed-off and unreceptive to suggestions. People there can sometimes be a little cocky and arrogant after staying there for awhile. Lack of a growth mindset and more content to stay as the status quo, particularly since DHL is already and established brand

2.0
May 4, 2019

Outside Sales Review

Recommend
CEO approval
Business Outlook

Pros

DHL Brand recognized worldwide. Big organization so possibility to meet lots of people and make some friends.

Cons

Low base and commission not worth the stress. Too much admin. Not enough freedom. Micromanaged to the point of counter productivity. Not a sales organization or culture. No common sense. Reports, reports and meetings and meetings overkill and unrealistic metrics. Just dumb. Closing 4 deals in 1 month worth a total of $1000 is considered much better than closing 1 or 2 deals worth $80,000. Nobody does 6 visits per day as required so every body lies. Most customers do not want to see or hear from their reps that often. Organisation built on lies is not healthy of course. So since everyone is lying, everybody lies low and nobody speaks about all the issues. Weak leadership and management across the board not built in trust. Mostly DHL lifers, that do not know any other ways. If your interviewing and your manager has been at DHL more than 5 years - run. More than 15 years - sprint!

Viewing 355 - 357 of 4,097 Reviews

Glassdoor has 6,175 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.