Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "fair just reasonable busy good pay" ((in 210 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "great international environment and people" ((in 165 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 203 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 24, 2016

DHL Express hires through NE Freightways

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get lots of hours I'm talking about 55 to 65 hours a week and 14 hours a day

Cons

Pay at 12 dollars an hour for a courier is horrible besides the long days working 14 and 12 hours per day and you really don't feel compensated for what you do and middle management is horrible.

4.0

Mar 21, 2016

Finance Analyst

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Very good team culture, team-oriented and frequent trainings and knowledge-sharing of best practices and industry trends, new products/services Very good staff benefits

Cons

Large organisation calls for efficiency, hence breaking down work and reporting to various teams; hard to get a big picture understanding

3.0

Mar 20, 2016

NOT BAD

Call center agent

Recommend

CEO approval

Business Outlook

Pros

lovely people honest atmosphere A big arranged corporation

Cons

LOW SALARY A LOT OF STRESS

Viewing 3814 - 3816 of 4,096 Reviews

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