Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "fair just reasonable busy good pay" ((in 210 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "great international environment and people" ((in 165 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 203 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 16, 2016

Big businesses too often forget about the little guys

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer a decent salary for the industry. Working within an environment solutions environment can be morally fulfilling.

Cons

The bureaucracy that comes with being a part of a multinational business. Being such a small part of the wider DHL business, it often felt like we were forgotten about/essentially unknown to the higher ups. Office environment was generally quite unpleasant - a lot of people lacking the relevant training and left unfulfilled by their jobs due to a general lack of organisation within the business.

3.0

Mar 15, 2016

Account Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training program CEO is a great guy and has a clear vision on where he wants to go Have a good amount of freedom

Cons

Sales can be a quick process and pressure to close on a weekly basis Goals are not always clear and attainable

4.0

Mar 14, 2016

Strong company with much to offer

Manager of international sales

Recommend

CEO approval

Business Outlook

Pros

Great team environment, great managment, strong career path

Cons

So,e micro-managing, old school business model

Viewing 3817 - 3819 of 4,096 Reviews

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