Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "The culture and the people we work with are great" ((in 177 reviews)); "great international environment and people" ((in 170 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews)); "The colleagues are nice and help you integrate quickly." ((in 106 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 71 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 20, 2016

Driver/Courier

Courier/delivery driver

Recommend

CEO approval

Business Outlook

Pros

On the road meeting new clients on a daily basis. No supervisor standing over you throughout the day. Peace of mind when you're not in the mood to be bothered.

Cons

The depletion of domestic freight! It caused so many people to lose work & close relationships with co-workers, staff but most importantly, CUSTOMERS!

4.0

Feb 9, 2016

Great company to work for

Telesales executive

Recommend

CEO approval

Business Outlook

Pros

Treated me like a family and it was my family for 10 years until I resigned. I worked in various roles over the years from customer service to operations and finally my last position was sales. The work/life balance was very good, the pay was competitive and the management was very nice and good. The company always took care of it's employees and provided well training, I was lucky enough to work with DHL Express in Dubai UAE and in Canada and I do miss DHL very much. All the best.

Cons

Wish they had a bigger presence in the US so I can join again but who knows maybe some day :)

3.0

Feb 7, 2016

Working at Airborne was better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still have a job, and that is a bigge

Cons

Downhill after Airborne, but maybe I was just spoiled

Viewing 3832 - 3834 of 4,096 Reviews

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