Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "The culture and the people we work with are great" ((in 177 reviews)); "great international environment and people" ((in 170 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews)); "The colleagues are nice and help you integrate quickly." ((in 106 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 71 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 6, 2016

Just another Call Center Job

Trainer

Recommend

CEO approval

Business Outlook

Pros

The pay was decent for a call center agent.

Cons

Politics...Politics. Your job performance didn't matter, just playing the game mattered.

3.0

Feb 4, 2016

Good Company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent, supportive atmosphere. In my opinion management goes out of their way to make sure you know you're an important part of the team.

Cons

twenty four seven operation - weird schedules, They can get a little crazy with the rah rah super pumped attitude. They might expect you to be a little too passionate about shipping boxes

4.0

Jan 29, 2016

Courier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Workers have a life here. Job hours are not unbearable and you have time for your personal life. Overtime work is available, it all depends on what you want here.

Cons

No real cons here but if I had one, I think the pay should increase although that's not bad either. And everyday is the same, it's easy to get bored with delivering.

Viewing 3835 - 3837 of 4,096 Reviews

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