Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jan 28, 2016

Great learning environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good learning environment, decent cash benefits, large focus on staff welfare

Cons

Little annual leave, always on call, bad medical benefits

3.0

Jan 26, 2016

International reach with multi-cultural exposure

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Good training and management program. Ability to travel to different places with a wide multi-cultural exposure, especially at Regional and Global offices. Good remuneration packages.

Cons

Not truly inclusive for other diversity concerns such as with physical disabilities, gender identity or sexual orientation, inspite of the presence of Corporate Policy. In other words, Corporate Policy on Diversity hasn't yet been fully implemented all throughout the network, including at some Reginal or Global offices.

5.0

Jan 24, 2016

Area Sales Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

DHL puts a lot of focus on their people by offering great internal trainings to drive continuous improvement and high performance. There has been a big growth in the network and people in recent years which affords lots of new career opportunities.

Cons

The big challenge is having a small portfolio of services to offer customers. DHL is the international leader in Express shipping and the focus is only international. This does pose challenges by not being able to offer a domestic service.

Viewing 3838 - 3840 of 4,096 Reviews

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