Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 18, 2015

Good Company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Most international company . Offer opportunities to people flexible to move. Good work-life balance. Clean, safe, modern facilities. Open door policy.

Cons

Flat Organization. No opportunity to grow in the existing role , must change roles / departments for increase. Poorly executed, perception based performance reviews. No company pension and inadequate 401k. Expensive health care. No stock options. Yearly merit increase does not even CPI.

4.0

Feb 8, 2015

Customs Clearance , Import and Export, Supply chain

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

strong system, professional work flow, wide variety of tools and capabilities to get the job done professionally and effectively.

Cons

small hierarchy, short sight for the operation guys, and some other

3.0

Feb 8, 2015

Decent pay and opportunities but constant change and company couldn't figure out direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Working hours not very intense

Cons

Boring product. Lots of management directions, struggling to find direction. Growth, shrink, growth in other directions, shrink. Couldn't figure out who they wanted to be

Viewing 3946 - 3948 of 4,094 Reviews

Jobs at DHL Express

USPS Mail Delivery Driver (Fredesco) - Cassville, MO