Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "fair just reasonable busy good pay" ((in 199 reviews)); "great international environment and people" ((in 172 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 198 reviews)); "Low salary and old technology" ((in 161 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Oct 19, 2012

Nice expirience, but senior management is weak

Key account manager

Recommend

CEO approval

Business Outlook

Pros

A huge international company, a leader as well. One can get a lot of expirience in a short period of time

Cons

The senior management is really weak. It lacks of understanding not only the people but the business-needs as well. They are mainly focused on delivering the short-term targets and not thinking of strategic and long-term ones.

5.0

Sep 27, 2012

Great Company and great management team

Industrial engineer

Recommend

CEO approval

Business Outlook

Pros

Compensation, peaceful environment, great culture values

Cons

The only cons would be location

3.0

Sep 23, 2012

Good exposure to overall business activities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) The company spends good amount of time and money in educating the entire breadth of the employee base regarding the companies core businesses. This ensures people really understand their business objectives. 2) Some very warm and friendly people to work with. 3) Good Pay

Cons

1) Roles are not clearly defined making it difficult to set effective performance measuring goals. 2) Not all functions have opportunities for vertical growth leading to stagnation and under utilization of employee skills

Viewing 4018 - 4020 of 4,094 Reviews

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