Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "great international environment and people" ((in 174 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 10, 2012

DHL is a great school and a perfect job for young graduated people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- promotes teamspirit, learn a lot of information, international knowledge and working environment

Cons

recently, under the costs presure, the salaries are very low but the work volume triple, the company does not care anymore for it senior employees that are with the company for maybe more than 20 years; due to the costs, people with no experience are preffered to the specialists; this means the service quality for customers are not so important anymore and this is a pitty.

5.0

Aug 20, 2012

DHL

National account manager

Recommend

CEO approval

Business Outlook

Pros

Care about employee. One and clear vision for all employee.

Cons

Less salary. Nonthing else, I believe.

4.0

Aug 20, 2012

My experience with DHL is continuing and is, at most levels, positive.

Major account executive

Recommend

CEO approval

Business Outlook

Pros

Dynamic, constantly evolving, with motivated employees, focusing to where we want to be

Cons

High turnover, complicated procedures at some levels

Viewing 4021 - 4023 of 4,094 Reviews

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