Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Apr 19, 2012

Awful, no set hours, no breaks, never given the chance to eat, employees in the sort never considered for desk jobs.

Service agent

Recommend

CEO approval

Business Outlook

Pros

Co-workers were very friendly and helpful.

Cons

No chance to eat, or take a break. Hours were long and mostly inconsistent. Labor intensive and hazardous workplace with no benefits given to the majority of employees.

4.0

Feb 9, 2012

Employee Friendly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Respect to Employees Good Growth Opportunities

Cons

Needs proper management of resources at hand.

5.0

Jan 12, 2012

wonderful, I am truly happy for the first time in years.

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Good rates of pay and very good commission structure. Good benefits they really value their staff and do all they can to help them. Worldwide brand, who have the market share.

Cons

Below par customer services, who pass the buck to field sales staff at every opportunity. Some service issues which do not get resolved.

Viewing 4039 - 4041 of 4,094 Reviews

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