Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

May 4, 2012

It's a learning experience.

Account manager

Recommend

CEO approval

Business Outlook

Pros

International company, career advancement opportunities, experience many different cultures, learn a lot about logistics and great people to work with.

Cons

Too much change, the vision is constantly changing, the pay could be better, sometimes people feel as though there is no loyalty.

5.0

May 3, 2012

DHL Express, Best in Class Corporate Sales

Sales planning & development manager

Recommend

CEO approval

Business Outlook

Pros

- Attractive Sales Incentives and rewards/recognition opportunities in Sales - Enviable working condition with enough fun and sales outing in place - Excellent in terms of structure, process, tools, training and development - Possibility of maintaining work life balance is very high - Arguably highly satisfied team leading to very low turnover ratio (below 4% yearly average)

Cons

- Opportunity for promotion is very limited due to a very flat organizational structure - skill & competency gaps between executives, managers and senior managers are pretty high so people forgo competing for promotions.

4.0

Apr 23, 2012

Company restructuring all the time.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to gain indepth logistical knowledge

Cons

It becomes very boring at times...

Viewing 4036 - 4038 of 4,094 Reviews

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