Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "great international environment and people" ((in 171 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Work envionment and low salaries" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,098 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Aug 22, 2017

Phenomenal opportunities

Account executive

Recommend

CEO approval

Business Outlook

Pros

There is a lot of opportunity at DHL Express especially if you are mobile and willing to move for your job. You never feel like your job is at risk. They are very big on coaching and inspiring you to be the best version of you.

Cons

If you are not so mobile the opportunities are somewhat limited. Being such a big corporation sometimes it is hard to feel that they are being transparent. They try very hard to be though.

4.0

Aug 10, 2017

Great culture, great benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management culture, benefits, promotion prospects, variety.

Cons

Pay is lower than market average in some sections. Consistent connectivity. Email mad!

3.0

Aug 2, 2017

Former Courier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of hours available, work independently during the day, Union, great benefits package, democracy in the workplace

Cons

Plan to work long hours, especially during and after holidays, not a lot of family time, always cleaning up after less capable co-workers, low starting wage

Viewing 403 - 405 of 4,098 Reviews

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DHL Express

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Phenomenal opportunities

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Former Courier

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