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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,099 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay, sick time/vacation time was very good

Cons

Most managers and above did not care about personal time. It was all about moving freight. Sunday's are a special day to most but not to the management team

1.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

They offer Full time, decent hours weekends off. Good pay if your hours are correct. Nice uniforms they send you. They provide Air conditioned vehicles.

Cons

We can communicate with the DHL dock employees and we know they get treated better than us here at SER and they definitely get compensated more. This is low for morale all around. The health insurance is so expensive but just under the amount to which you can qualify for the affordable care act insurance. You have to use your personal cell phone but they do not pay you enough for a plan that has unlimited minutes or data. They do not give seasonal raises/bonuses to their good drivers. Their holidays are only a fraction of what DHL offers in the Europe locations. SER has tried to cut hours AFTER the fact. They do not employ enough managers, upper management. It seems like 3 managers are trying to do the job six should be doing. Amazon is growing so fast but the staff is not growing to keep up.

1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Started with ~17% market share at merger with Airborne. Decent benefits. Decent Promotion opportunities. Airborne brought excellent National Accounts like IBM, Dupont, Xerox, Glaxo, and Technicolor.

Cons

DHL european management flocked to the US operation, replaced many excellent managers with their own people, and refused to listen to Airborne managers/VPs who knew how the domestic US operation ran. Remember that DHLs domestic US operation was less than 10% of what Airborne's was at time of merger. DHL arrogance killed the domestic US operation.

Viewing 430 - 432 of 4,099 Reviews

Glassdoor has 6,178 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.