Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 206 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 67 reviews)); "Underpaid with multiple extended working hours" ((in 43 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,102 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Feb 12, 2013

Great in parts; boring for the rest!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent brand! Good people, in general. A bit old world - but working environment will always be congenial - never be harsh!

Cons

Weak B2B category! Weak sales teams that can never sell at the right price -hence will always have a margin problem! Not stimulating lately! Senior management jobs are mere maintenance roles given that decision-making is central(although closer to market is the internal slogan which is a bit of a sham if you see the delegation authority)! the IT environment is ancient, really! I am not sure the senior team is aware the world is changing!

3.0

Jan 12, 2013

Very big organization with many levels

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many Resources within the company. For example, training, developing program. Can see how a big organization works. Many functions within the company.

Cons

Too many levels/ Glass ceiling. Hard to control local policy. Can only follow global directions, sometimes it is not the right thing to follow.

3.0

Jan 7, 2013

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good talented workers. Company with global presence.

Cons

Lack of corporate vision and commitment to its employees.

Viewing 505 - 507 of 4,102 Reviews

Jobs at DHL Express

USPS Delivery Contractor - Prescott Valley, AZ

Prescott Valley, AZ

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DHL Express

DHL Express reviews

Company ratings over time

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Reviews by job title

Great in parts; boring for the rest!

Very big organization with many levels

Marketing Manager

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