Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 206 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 67 reviews)); "Underpaid with multiple extended working hours" ((in 43 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Nov 3, 2012

ENRICHING EXPERIENCE AT DHL.....

Customer services specialist

Recommend

CEO approval

Business Outlook

Pros

Its fun at DHL and gt the right direction for the career path

Cons

no weekend offfs...also no transport facility

3.0

Oct 13, 2012

The US company is fantastic, however it is crippled by poor senior management from Germany

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team spirit. Fantastic senior management committed to it's employees. Great work/life balance where many colleagues actually spend personal time together outside of the office. I miss our soccer team. Rapid and meaningful career advancement for top performers with international opportunities for those who could be itnerested.

Cons

Having to answer to a German parent with senior management overly/only concerned with personal agenda. Other than my ratings for senior management, my opinions are based on the US office. Sadly, the "real" senior management are in Germany and having worked there as an expat for 3 years, it's clear the US is the black sheep of the family and management there prefers to raise their personal stock than address corporate issues.

4.0

Aug 18, 2012

hectic, but good, somewhat disappointing, frustration

Project manager

Recommend

CEO approval

Business Outlook

Pros

I believe it to be the best service, in spite of it's shortcomings.

Cons

old systems and no use of strategic data.

Viewing 508 - 510 of 4,102 Reviews

Jobs at DHL Express

USPS Delivery Contractor - Prescott Valley, AZ

Prescott Valley, AZ

View job

DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ENRICHING EXPERIENCE AT DHL.....

The US company is fantastic, however it is crippled by poor senior management from Germany

hectic, but good, somewhat disappointing, frustration

Jobs at DHL Express

DHL Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at DHL Express

DHL Express reviews FAQs