Current senior management: capabilities and style
How can anyone let an accountant run a company this size, especially in the service industry?
Lack of fairness and respect, especially with regards to employees
Lack of clarity and honest communication
Favouritsm & nepotism
Politics, back-stabbing, bureaucracy
Micro management: does a CEO really need to approve the replacement of a broken phone?
Lack of innovation and investments in tools, people, ideas and service quality
Lack of cross country and cross functional collaboration and alignment
Unreasonable demands and expectations without providing bigger picture or long term view
Senior management disconnected from real life and real customers
Questionable fit with Deutsche Post "german" mentality and understanding of the International Express market
