Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 312 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "great international environment and people" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 118 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

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DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Mar 7, 2010

Good place to be early in your career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great if you like being a part of a large international organization. Great for career advancement. Competitive salary. People are friendly.

Cons

Information is not communicated to staff in a timely manner. Not sufficient structure, internally and externally. Too much investment on things that may not be the most important.

2.0

Jan 24, 2010

At this point, its about working for the benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They provide medical, dental and vision for part time employees, we are a union shop which keeps our pay decent even though we have been reduced. Its a job.

Cons

After the layoffs, still kept much of the same inept supervisors/managers at the company. The company is still spending unnecessary money, which is what got us into trouble in the first place.

1.0

Sep 16, 2009

DHL is a waste

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

A steady paycheck in the current economy. Tight knit group to work with in a decent environment. Flexible with vacation schedules.

Cons

Lack of respect for long term employees. Being laid off after almost ten years of service by someone who came in and impersonally broke the news rather than direct management.

Viewing 523 - 525 of 4,102 Reviews

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DHL Express

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Good place to be early in your career.

At this point, its about working for the benefits

DHL is a waste

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