Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 312 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "great international environment and people" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 118 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,102 reviews)

Ratings by demographic groups

Race / Ethnicity

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DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Jul 13, 2009

DHL

Regional security manager

Recommend

CEO approval

Business Outlook

Pros

Great place for letting you make decisions and implement new ideas. Very understanding depending on supervisor, to get time off when needed.

Cons

Very large company, you are only a number, there is no loyalty towards employees but expected loyalty toward company.. Very little information passed on by supervisors.

2.0

Jun 8, 2009

Lack of Leadership

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great people, supportive atmosphere, good working environment. Strong local management.

Cons

Poor executive leadership. The U.S. is a revolving door for global managers climing the career ladder. Little commitment since they know they will be on the bigger and better things later. They rush projects without through evaluation, which usually ends in disaster.

2.0

Apr 15, 2009

Rank and file knows pick up/delivery, middle mgt. ran it in the ground wi.th ground freight

Courier

Recommend

CEO approval

Business Outlook

Pros

Very unfair with updates about the company. Cut thousands without notice of layoff. Decent pay for industry. However, DHL restructure will cut pay in half

Cons

In the last 8 months DHL gave away business causing thousands of layoffs which were a result of all but top 30 employees,put out of work. In a time when its competors gain business and revenue. The training is the worst. (two minutes brief training, then you're on your own). Not the best way to restructure a company. Reminds me of our banking system. No concern for hundreds of thousands families. They portait good faith but have none. Great disappoint when they bought out Airborne Express and the U.S. company into the ground

Viewing 526 - 528 of 4,102 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

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Reviews by job title

DHL

Lack of Leadership

Rank and file knows pick up/delivery, middle mgt. ran it in the ground wi.th ground freight

Jobs at DHL Express

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