Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

May 2, 2015

Unethical group when posting available jobs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can think of very little positive to report to be honest. There is so much back door, under the radar stuff that goes on that it isn't even funny.

Cons

Sneaky groups and HR use do not post available jobs for all to have a fair shot like they are required. This system is used to promote friends and stunts growth of qualified individuals.

2.0

Apr 24, 2015

Courier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty good pay. Nice fellow employees. Good benefits. Paid weekly. Usually monday through friday. Rarely worked weekends. Many paid holidays.

Cons

Long hours. Not set schedule. Not much home time during the week. Not a family friendly company.

2.0

Jan 12, 2015

Bitter sweet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits was good. Also, I was promoted to a supervisor from being a courier. Only because I knew the right people to train me. It's all about who you know and not your hard work.

Cons

Management constantly changing which results in having different goals while still working on previous ones. Also, management is not truthful. I was sent on a stretch assignment for 3 months only to find out later it would be my permanent location, which was a nightmare. Too much favoritism and was fed a bunch of lies.

Viewing 52 - 54 of 4,093 Reviews

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