Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "great international environment and people" ((in 174 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Feb 21, 2017

Horrible Management team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a job to make some income in.

Cons

Management was all over the place, there was only command and no encouragement, and people were only out for themselves. Not a place to improve your future's skill sets at.

1.0

Jul 14, 2016

Awful, pressurised

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People were fantastic, this is what made the job bearable. benefits were also good

Cons

14 targets to hit on 100 + incoming calls per day. In one month i made 8 mistakes (on roughly 2000 calls) and was given a warning - no encouragement to improve

1.0

Jul 12, 2016

Upper Management Needs Restructuring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are a lot of fun, employee appreciation day and monthly incentives are also great. Work-life balance is fine, typical 9-5. Compensation can be pretty good, benefits are great.

Cons

Upper Management only cares about their next pay. They do not care about you as a person at all. Turnover is pretty high. Favoritism of certain employees is blatant and unprofessional.

Viewing 73 - 75 of 4,093 Reviews

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