Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Nov 18, 2021

Horrible Management

Field service supervisor

Recommend

CEO approval

Business Outlook

Pros

-Cheap benefit plan for employees

Cons

Terrible management within the facility. The managers constantly micromanage and they treat the employees within the warehouse like they are the dirt below their feet. They absolutely need a change in management at this facility. -Work Life balance was not existent.

3.0

Oct 13, 2021

Great Benefit but...

Key account executive

Recommend

CEO approval

Business Outlook

Pros

Appreciation from top management Company Benefit Yearly Bonus Internal Training

Cons

Management doesn't welcome thier staff to provide negative feedback on them If you do so, please be prepared to face consequences. Most of the leaders pretend to be very positive and supportive but they play politics behind the doors

1.0

Aug 31, 2021

Good Entry Level Pay, Good Managers are Hard to Find

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are adequate to the role, especially if you're starting right out of college. Co-workers are usually friendly and helpful to one another.

Cons

- Managers play favorites, micromanage and shirk their own mistakes to those they manage (zero accountability). - They don't care about their customers, money is money and their customer experience his horrendous and very disheartening if you actually care about your book of business (even if accounting messes up their cost and they're forced to pay more than what they agreed post shipping or not caring if 20k worth of shipped goods are lost, broken or mishandled). - The odd hours based on time zones really hurts your internal clock and your social relations outside of work. (Imagine waking up at 4 am just to clock in at 6 to make warm calls...).

Viewing 124 - 126 of 4,094 Reviews

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