Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 10, 2022

Not recommended

Recommend

CEO approval

Business Outlook

Pros

People are nice and friendly

Cons

- long working hours - too many meetings - too many non related committees and activities that are necessary - unproductive way of working: presentations are required for every small thing - inconvenient office location - lack of lunch options nearby - old and rundown office building - old fashioned management

3.0

Jun 13, 2022

Pays well but does not respect employees.

Package handler

Recommend

CEO approval

Business Outlook

Pros

Feel like part of a family. A bit dysfunctional but a family nonetheless. It is a nice atmosphere than most factories to work in. Good pay compared to others surrounding warehouse jobs. It was 17 for 6 months and 18 thereafter when I left if you didn't take the insurance. 1st shift. Lots of volunteer opportunities with frequent incentives for volunteers bc no one ever wants to volunteer which I never understood...

Cons

If you have good work ethic they will abuse you. They laid off everyone who hadn't been there more than a year trying to get rid of 1st shift when Amazon canceled their contract with them. Then they decided to take hours from 3rd shift instead reducing their full time hours to only 5 because it's cheaper to pay 1st shift to work 10 hour shifts. I left there making only 65 cents more than new hires after 3 years of being there.... And they say insurance is cheap there and they offer to pay you an extra dollar an hour to not take it. But what is actually happening is you are paying a dollar an hour plus the cost of the insurance making it super expensive if you are full time which I think you need to be to get the insurance. They basically do not respect employees.

2.0

Jan 7, 2022

Strong german culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice and friendly people, great facilities. Good benefits, excluding salary.

Cons

If you’re even a minute late from your break (and this at a white collar job!), you are questioned by your manager. Micro-managing. Poor salaries. No bonuses expect for management. A lot of this modern hazzle and dazzle about how it’s a great place to work and how we’re all just a one big happy family, whereas I believe the majority of employees just finds this ”culture” ironic and laughs at it.

Viewing 121 - 123 of 4,094 Reviews

Jobs at DHL Express

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