Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Bad manager" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Oct 6, 2017

Poor at all levels

Driver dock worker

Recommend

CEO approval

Business Outlook

Pros

A job in Obama era hard time. Medical benefits for the cost of union dues.

Cons

The low level supervisors do not reward hard work and let slackers get away with slacking. Middle management is incompetent and do not care to change. Upper management has no clue about getting the job done. Union shop but union does not care about employees. Less about part timers. Shop stewarts tell you one thung but will not back you if you follow their instruction. Employee guaranteed hours by union contract but when daily work is finished management will clock out employee without paying contracted hours.

1.0

Aug 19, 2017

Certified International Specialist (see Chris Farley in "Tommy Boy" for definition of "certify")

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sometimes they gave us free food.

Cons

Highly unethical practices by all levels of mgmt. Unbelievably bad culture. Horrible working environment. Politics abound. Unintelligent and inexperienced mgmt. rare advancement options...and, only if the supervisors favored you.

5.0

Aug 17, 2017

working at DHL

Driver

Recommend

CEO approval

Business Outlook

Pros

fair just reasonable busy good pay

Cons

long hours free lunch gas reimbursement

Viewing 154 - 156 of 4,094 Reviews

Jobs at DHL Express

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