Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Bad manager" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Aug 10, 2017

Hiring process is a little strange.

Driver

Recommend

CEO approval

Business Outlook

Pros

Health insurance. Decent pay. Unionized. Paid training/orientation. Only have met great people so far.

Cons

Hiring process is a little strange, interviewed for a driver position with specific hours but during orientation I had to pick a job title and hours by random drawing because of seniority. Luckily I got the hours and position I wanted by drawing in the top 5 but the other 15 people after me weren't so lucky. Other cons: No full time offer at starting have to wait on seniority.

4.0

Jun 5, 2017

Great Place to Start. Must be willing to relocate to move up.

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Great environment to learn and grow as a professional. You're surrounded by newer people who are also just beginning their careers. Lots of opportunity to move across the country if you're successful. Also, you can make pretty good money if you perform well. Personally, as a higher performer, I made around $80k/year my first 2 years and there were others who made over $100k. This is not a smile and dial job. You really do nurture relationships and build your customer base. You get leads every week from people who already have some interest. While certainly you have to spend some time on the phone, it is not cold-calling through lists.

Cons

Can be a bit of a trial by fire in your first few months but almost everyone hired on gets through that. You will probably get bored with the job after about 1+ year. The most effective way to move up is to move to a Field Sales role which always means moving to a new part of the country. Sometimes there can be a bit of nagging on the KPI's instead of a simple emphasis on sales. The company as a whole is very numbers-based so if you don't meet productivity numbers, it's a black mark on you. I must stress that it's very doable to meet your numbers, but can push you a bit depending on the day.

5.0

May 12, 2017

Key Account Manager

Key account manager

Recommend

CEO approval

Business Outlook

Pros

A pioneer in global logistics, who continues to strive in being the best integrator in the business. Investing heavily in it's people.

Cons

Work / Life balance is not pushed enough. Work load can get to you if you do not control it.

Viewing 157 - 159 of 4,095 Reviews

Jobs at DHL Express

USPS Mail Delivery Driver (Fredesco) - Cassville, MO