Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Apr 22, 2016

Most horrible place to work!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros about this company. You're much better off working at some other place. There are many good jobs out there and this isn't one of them!

Cons

There's too many cons to list as I could write volumes about my negative experiences working for this horrible company.

2.0

Apr 9, 2016

Account Executive

Account executive

Recommend

CEO approval

Business Outlook

Pros

Base salary was pretty solid, freedom to leave the office and not come back was great. True entrepreneur mind-set type of job. DHL has huge brand recognition all over the world.

Cons

The goals were unrealistic, 1 new account every week that spends over 2500 a month is next to impossible in most markets. The KPIs were more important to upper management then your actual success and revenue brought to the company. Micro-management doesn't even begin to describe the management style. Area sales managers were basically puppets for upper management and it was really tough to want to come into work every day. FedEx is light years ahead of DHL in the US market, very tough to take that business when you can't sell a domestic service.

5.0

Feb 24, 2016

Good company

Lead qualifications specialist

Recommend

CEO approval

Business Outlook

Pros

Good management. company and room to move up. I just couldnt handle sitting behind a desk all day.

Cons

None, it was a great place to work

Viewing 163 - 165 of 4,095 Reviews

Jobs at DHL Express

USPS Mail Delivery Driver (Fredesco) - Cassville, MO